Privacy & data protection

Effective date: May 4, 2026

About this policy

Contos Pro (operated by your registered legal entity — see below) values your trust and is committed to transparent data handling. This document outlines how we collect, process, store, and safeguard your personal information when you interact with our websites, checkout partners, or SMS program. Read it carefully so you understand your rights and our obligations.

SMS & text message communications

If you enroll in our text message program, you consent to receive up to four (4) automated marketing messages per week from us at the mobile number you provided. Messaging is not a prerequisite for any purchase.

• Text STOP at any time to opt out of future messages
• Text HELP if you need support or have questions
• Frequency: up to 4 messages per week
• Carrier message and data rates may apply
• Compatible with major U.S. wireless carriers where supported

Rights for California residents

If you reside in California, the California Consumer Privacy Act (CCPA) may grant you additional protections. You may request access to categories and specific pieces of personal data we hold, ask us to delete that information, or direct us to stop selling it. We do not sell personal data to third parties for their marketing.

• Request a detailed report of data we have collected about you
• Ask for deletion of your personal records
• Direct us to cease any sale of personal data (we don’t sell it)
• Exercise these rights without discriminatory treatment
• Send requests to [email protected] (replace with your compliance inbox)

Cookies & tracking technologies

Our site may place cookies and use similar technologies to improve your visit and measure content performance—recalling preferences and studying aggregate visitor behavior.

• Strictly necessary cookies that keep the site functional
• Performance cookies for usage analytics
• Preference cookies that remember your choices
• Advertising cookies where used for relevant delivery
• Manage or disable cookies via your browser settings

What information we gather

We collect data you share directly (forms, purchases, messages), data generated automatically as you browse (device type, IP address, page views), and, when relevant, supplemental data from trusted partners.

• Name, email address, and telephone number
• Login credentials and profile details where applicable
• Browsing behavior and engagement metrics
• Device identifiers and network information
• Communication preferences and interaction history
• Billing and payment details when a purchase is made

How we protect your data

We maintain technical and organizational safeguards against unauthorized access, modification, disclosure, or loss. No internet transmission is 100% secure; we continuously review and improve defenses.

• TLS encryption for data in transit where implemented
• Periodic security reviews
• Role-based access limiting exposure
• Hosting with reputable infrastructure providers
• Privacy and security awareness for staff who handle data

How your information is used

• Operating and maintaining our websites and services
• Processing orders, payments, and fulfillment
• Delivering transactional and service-related notifications
• Analyzing traffic and behavior to improve experience
• Tailoring content and offers where permitted
• Meeting legal and regulatory requirements

Children’s privacy

Our services are intended for adults and are not directed at anyone under thirteen (13). We do not knowingly collect data from children. If we learn a child’s information was submitted, we will delete it promptly.

When we share information

We limit disclosure to service delivery, legal obligation, or protection of rights. We do not sell your personal information for third-party marketing.

• Trusted vendors assisting operations (hosting, email, SMS platforms)
• Law enforcement or regulators when legally required
• Potential acquirers during a corporate transaction
• Protection of legal rights, property, or user safety
• Other parties only with your express permission

Managing your personal data

• Access the personal data we maintain about you
• Correct or update inaccurate records
• Request erasure where applicable law allows
• Withdraw consent for marketing communications
• Export your data where required by law
• File a complaint with a supervisory authority where applicable

External links & third-party services

Our site may link to checkout providers, analytics, or social platforms governed by their own policies. Review those policies before sharing information.

Policy revisions

We may update this policy to reflect practice, legal, or technology changes. Material updates may be communicated by email, SMS, or on-site notice. Continued use after updates constitutes acceptance of the revised policy.

Get in touch

Questions or requests about this policy:

• Email: [email protected] (update)
• Mail: Add your registered business address